Up Front

I am pleased to report that the Multiple Sclerosis Association of America had the equivalent of a “summit” at our headquarters in September. We were able to combine our meetings of the Board of Directors with our Healthcare Advisory Council, and getting so many professionals from coast to coast together in one place at one time was no easy task! Additionally, representatives from the National Multiple Sclerosis Society (NMSS) and the Consortium of Multiple Sclerosis Centers (CMSC) were also invited to attend, along with members of MSAA’s executive staff and MSAA’s regional directors from around the country.

During these dynamic meetings, we were able to brainstorm and participate in strategic discussions on how we might work together to achieve our collective mission of responding to the needs of the MS community. We are considering collaborating on individual projects that could involve sharing information, recruiting volunteers, raising support from the corporate and public sectors, and discovering ways to provide greater service to the MS community.

As MSAA continues in its mission, the idea of strategic relationships is of considerable importance. To follow is an overview of why we need to explore working in cooperation with other MS organizations, and what we hope to accomplish.

Our Thoughts on Strategic Relationships
MSAA was founded in 1970 on a fundamental principle that not enough was being done for individuals with MS. Since that time, our organization has been working with one goal in mind: to ease the day-to-day challenges of people with MS and their care partners.
While many important programs and services have been implemented over these 33 years, our recent progress has been prolific. We have become a truly national organization by offering services in all 50 states, attracting Board members from across the country; we have established a national Healthcare Advisory Council of respected professionals who are experts in their fields; we have expanded regional office operations by opening new offices and reaching more areas; and we have diversified our fundraising to secure the income needed to finance our vital programs. This is all in addition to the ongoing expansion and improvement of our existing programs and services, while developing and piloting new ones.

Testimonials from our clients emphasize how much MSAA has made a difference in peoples’ lives, and the respect we have earned from professionals in other organizations is solid evidence that we have earned our rightful place as an important entity serving the MS community. But with success comes even greater responsibility to reflect on how to help more people in more places, ensuring optimal delivery of our mission.

Given the realistic limitations of volunteer time and financial resources, we need to look at our collective environment and examine all aspects of potential strategic considerations of partnerships in an effort to maximize services, bridge gaps, and avoid duplication.
Our single mission is to help people with MS and their care partners. How can we possibly see greater returns and results collectively than we are currently experiencing from our isolated individual efforts? Could our mission statements be both fulfilled and enhanced by our effort to work in cooperation with one another?

This is our thinking in regards to the exploration of working more closely together. While we need to respect one another’s independence and diversity, cooperating and partnering on certain projects to reach more people, to share more information, and to develop innovative programs and materials, will ultimately benefit everyone associated with the MS community. This is a noble effort worthy of our time and consideration on behalf of the people we serve.

Douglas G. Franklin has been President and Chief Executive Officer of MSAA since April 1999. Mr. Franklin has 25 years experience in senior association management in the nonprofit sector and is an internationally published expert in the field of social marketing. A former national trainer for the Peter Drucker Foundation, Mr. Franklin has conducted workshops in strategic planning and marketing development in more than 15 countries worldwide. He is a firm believer in the benefits of social investment for both the private and public sector workplaces.